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2025 and Beyond: World-Class Member Development & Retention

April 3, 2025 2:00 PM - 3:00 PM (EDT)

Description

Join us for a fast-paced, high-impact session for leading-edge chambers and the membership and retention professionals who serve them. Jim Durland will help you to discover the latest strategies to attract, engage and retain members in an evolving landscape. 

Attendees will explore innovative approaches and actionable insights to drive long-term growth and member loyalty.

About Our Speaker...

With over three decades of hands-on experience in membership development and retention, Jim has built and managed some of the most successful programs in the industry. He has personally secured thousands of new members, hired and trained over 600 full-time membership professionals, and provided expert guidance to hundreds of organizations nationwide. His strategic approach has helped many organizations achieve national recognition for record-breaking retention rates, membership growth, and market share dominance.

As an experienced recruiter, trainer, and membership strategist, Jim understands what modern businesses seek in their chamber and association affiliations. His ability to design and execute high-impact membership programs has made him a sought-after consultant and trainer, trusted by organizations looking to elevate their membership strategies. Additionally, Jim is at the forefront of sponsor development, helping organizations maximize revenue through innovative sponsorship models and training that create lasting value for both members and partners.

Jim is actively involved in the integration of AI into membership organizations, leveraging advanced data strategies to enhance engagement, retention, and decision-making. His development program and widely recognized weekly publication, Membership Monday, are utilized by partners in all 50 states and Canada. In an era of rapid change, Jim’s programs keep organizations competitive, setting the standard for dynamic membership growth, sponsor development, and retention.

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Contact Information

Florida Association of Chamber Professionals (FACP)
Name: Tammy Bracewell
Phone: (800) 226-3269
Email: director@facponline.com
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